FAQ

  1. PURIFYING OIL FOAMING CLEANSER
  2. SERUM
  3. MOISTURIZER
  4. FACIAL SCRUBBER

 

I keep on seeing “English Ivy Leaf” on your website. What is it?

English ivy is a type of vine with leaves that are known for its anti-inflammatory properties.

 

Are all the ingredients natural?

Yes! At Ivy Leaf, we are proud to provide fully natural ingredients for TRUE self care through skincare! 

 

1. PURIFYING OIL FOAMING CLEANSER

 

How long does a bottle of this usually last using it twice daily?

This product should last on average 30 days, depending on the amount per usage.

 

Non-comedogenic?

Yes, it is. This product was designed to be the healthiest for your skin and does not block pores, because of the natural ingredients used.

 

Does this have SPF?

Our moisturizer is the only product with active SPF.

 

Gluten-Free?

This product is also gluten-free.

 

Vegan?

Yes! This product does not contain animal ingredients.

 

OK for use around the eyes?

All of our products have been tested and safe to use around your eyes.

 

Cruelty-free?

100% cruelty-free. We don’t believe in testing our products on sweet animals.

 

Added fragrance?

We use natural essential-like oils. The smell of our products is from a rose plant.

 

Is this oil-free? I recently got eyelash extensions and I am only supposed to use oil-free makeup remover.

It is not oil-free. Our face cleanser is oil-based to help remove the dirt and makeup from the day.

 

Sulfate-Free?

Yes, it is. No sulfates here.

 

Soap-Free?

No. Our product has sodium lauryl sulfate (SLS).

 

Safe for pregnant women?

Although our products are created with safety in mind, we would recommend consulting a doctor if pregnant or concerns of being pregnant.

 

Organic?

No.

 

Hypoallergenic?

There are no FDA standards to be “hypo-allergenic” so we can’t claim something that isn’t real. However, we can promise we’ve tested our product for sensitive skin because we want our products to be safe for everyone that uses them. But, again, please consult with your doctor if you have concerns.

 

When is the best time to use cleansers?

It is best to use them in the morning and at night. We recommend using twice a day for the whole routine. Face masks at night only.

 

Citrus Free?

Yes! This product is citrus-free.

 

 

2. SERUM

 

Non-comedogenic?

This product was designed to be the healthiest for your skin and does not block pores, because of the natural ingredients used.

 

Does this have SPF?

Our moisturizer is the only product with active SPF.

 

Gluten-Free?

This product is also gluten-free.

 

Vegan?

Yes! This product does not contain animal ingredients.

 

OK for use around the eyes?

All of our products have been tested and safe to use around your eyes.

 

Cruelty-free?

100% cruelty-free. We don’t believe testing our products on sweet animals.

 

Any color-tinting to prevent dark circles?

No.

 

Added fragrance?

We use natural essential-like oils. The smell of our products is from a rose plant.

 

Safe for pregnant women?

Please consult a doctor.

 

How long will 1 bottle last?

Approximately 30 days depending on the amount per usage.

 

Is it anti-aging?

Yes! One of our main ingredients is Algisium C.

 

Does it have vitamin c?

Yes, it does!

 

When to apply the serum?

It is best to apply it after cleansing.

 

Can I use serum without any moisturizer?

Yes, you can.

 

Does it brighten skin?

Yes! Smoother skin has a healthier glow to it.

 

Peptides?

Yes.

 

Hyaluronic acid?

No. It has different ingredients to give you the same benefits as Hyaluronic acid to treat skin irritations and wounds.

 

Citrus Free?

Yes! This product is citrus-free.

 

Is it safe to use for acne-prone skin?

Yes! English ivy leaf extract is excellent for treating acne!

 

 

3. MOISTURIZER

 

Non-comedogenic?

Yes, it is. This product was designed to be the healthiest for your skin and does not block pores, because of the natural ingredients used.

 

Does this have SPF?

Our moisturizer is formulated with SPF 20.

 

Gluten-Free?

No. See the ingredients at the back.

 

Vegan?

Yes! This product does not contain animal ingredients.

 

OK for use around the eyes?

Yes. It is perfectly safe to use around the eyes.

 

Cruelty-free?

Definitely! This product does not contain animal ingredients, and were not tested on animals.

 

How long will this last?

It has a shelf life of 2 years.

 

Safe for pregnant women?

Yes, but please consult your doctor.

 

Added fragrance?

Yes. The light rose scent comes from natural essential oils that serve to hydrate, moisturize, and nourish for the look of more supple skin.

 

Does it have antioxidant properties?

Ivy Leaf is a natural antioxidant and helps to repair the skin.

 

Is it Antibacterial?

Yes. We have used many ingredients to help with the antibacterial aspect. One of which is FUCUS VESICULOSUS EXTRACT which comes from brown algae and has antibacterial properties.

 

Safe for people with Eczema?

TBD. Please consult your doctor.

 

Hypo-allergenic?

There are no FDA standards to be “hypo-allergenic” - so we can’t claim something that isn’t real. However, we can promise we’ve tested our product for sensitive skin because we want our products to be safe for everyone that uses them. But, again, please consult with your doctor if you have concerns.

 

Citrus Free?

Yes! This product is citrus-free.

 

 

4. FACIAL SCRUBBER

 

Can you use this on the whole body or is it for your face only?

The facial scrubber was designed to be used on the face only.

 

Waterproof?

It is water-resistant. It has a silicone plug over charging port. The bottom is made of plastic.

 

Can I use it near my eyes?

Avoid immediate eye areas.

 

How do I clean it?

Run under hot water after every use.

 

How does it work with men with beards?

Does not work well with big beards as it can pull the hair. It does work great around the mustache area.

I still have questions!

We're friendly and available to chat. Reach out to us anytime and we'll happily answer your questions.

Our customer support team provides the best service in the industry. We're passionate about our products as well as our customers and it shows in the level of service that we provide. 

Email: customercare@ivyleafskincare.com
Customer Support: 1-888-468-7404